I have been trying to contact them for a week and ...

I have been trying to contact them for a week and no one has called me back at all. I try to send an email to the email address that they leave on the voicemail and it fails multiple times. This company is a joke and needs to be avoided at all cost. If you are trying to go through them for child care I advise DO NOT. Choose another agency. You are more likely to travel through time than you are to get a call back, email back or to get into contact with these ignorant employees.