I just want to say that Flor de Maria who answered...

I just want to say that Flor de Maria who answered the phone at castle group for my HOA in Central Park Lakewood Ranch Florida Was extremely helpful, and very efficient in resolving an issue I had. Flor didn t question or interrogate me and she immediately, while I was still on hold on the phone, addressed the situation with the correct people. She completely resolved the issue within a very short period. She followed through with the appropriate email and proper attachments. This is the type of person we need more in life! Someone who listens, doesn t judge, takes ownership of the situation, and resolves the situation amicably. Someone who follows through completely, and keeps her word. I am so very pleased.

Katalin