We've had them for roughly 4 months. There is a lo...

We've had them for roughly 4 months. There is a lost always something wrong with my bill, IT is a joke who can't answer anything, they charge you for visits you aren't reaponsible, and at one point I had to call corporate. That particular incident was a joy where the escalations girl told me it was my fault that a service call was needed even though they told us it was a signal issue. She then informed me I should have bought a protection plan that I didn't know existed. When I asked to speak with her supervisor she told me this is as far as it goes. I asked for the corporate number and she said for confedentiality reasons she couldn't give it to me but that if I really wanted it to look it up on the Internet. When I infant did that, they informed me she didn't follow through with the removal of a charge and set me up with a case worker. He then informed me that she did have a supervisor and that she could have given me the number I requested. Absolutely disappointed!