Has the quality gone down? When you pay $20 for fi...

Has the quality gone down? When you pay $20 for fish n chips you expect it to be good. I have been there many times, but this time I was very disappointed. I will not be back. I was served old fish. I had to return the first order, they tried again , and it still came back hard and rubbery. Not to mention they are not changing their oil which makes the fish greasy. I left very disappointed and felt I was treated rudely when they argued the fish was fine. Waste of my day.