Lori Baladez

Review of Schomp BMW

Very bad experience, one hour, one person, one pri...

Very bad experience, one hour, one person, one price, what a joke. One hour before you might see the vehicle, 2 people, one price that's unreasonable. We felt our color had something to do with this. First person told what we wanted, he agreed, then the next person changes everything. Complete waste of time.

You were unable to find my name because I was there with someone else. The salesman was told where we wanted to be with the trade in and said he would make that work, then suddenly, he was gone and the sales manager brought the pricing up about 6k from where we thought we agreed to. If you say we are going to deal with only one person, we should only deal with ONE person, feels like a bait and switch. We were ready to proceed with the purchase until this occurred. Buyers beware.