Jason Buckley

Review of Missouri Star Quilt Co

I purchased a gift card for $100 online on Thursda...

I purchased a gift card for $100 online on Thursday, May 5 for Mother's Day and paid $100 for it. On Friday, May 6, a sale was announced for a $50 gift card to be purchased for $40. I contacted the company on Friday morning to ask if an adjustment could be made or if I could receive an additional $20 gift certificate. MSQ refused saying that they do not issue refunds and would not issue an additional $20. The sales associate repeated that she was sorry, but sounded like she was reading form a script.

HORRIBLE CUSTOMER SERVICE! I will NEVER give them my business again.