John Doe

Review of Toyota of Richardson

One of the worst experiences of my life. They made...

One of the worst experiences of my life. They made me sign paperwork agreeing to a purchase price. Next day, they tell me they've changed the price and I have to deal with it because I already signed. When I ask for the sales manager (Derrell Pinnock), he is nothing but rude and arrogant, even bragged about how much he makes!!! Incredible--who does that? I'm filing a complaint, but it sounds as though this bait-and-switch scheme is standard operating procedure. Please be careful!