Leslie King

Review of Six Flags Kentucky Kingdom

WORST PARK EVER FOR YOUNG CHILDREN

WORST PARK EVER FOR YOUNG CHILDREN
This park was terrible...holiday world is SO MUCH BETTER!!!!! I visited this park from Illinois for 1st time on 7-3-18 and was Shocked at how poor the staff acted. I name staff member running the bumper cars said that she didn't have 1/2 the bumper cars working bc she didn't want to assist in getting them untangled when needed and only had 5 cars going (another 5 were parked at the side of the ride making the wait fine RIDICULOUS)...HOW IS THAT BUMPER CARS, YOUR SUPPOSED TO BUMP OTHER PPL! 2ND, A man at another Waterpark attraction acted as if he was intoxicated..a lifeguard running a water slide!!! I don't know if he was so tired from heat?!? He was also picking a zit off of his back which was bleeding and proceeded to keep wiping it off in the water. We went down and found the nearest security guard to report that this man obviously needed some help and they said they would get someone on it but we saw no one going up to relieve this lifeguard. Third my daughter was lost in the park for over 40 minutes!!!! When we tried to report it they said that they would look and we come to find out that no one reported it to internal personnel even though I told 3 security officers at the time. When I got to the third officer after 15 minutes of looking for my daughter they said "oh you have to go to the front of the park to report that so we can get it in our COMPUTER system. we don't ever send out public alerts over walkie-talkies". What?!?!? He then proceeded to tell me..."If we see a child lost in our station we will report them but we don't help people look for children" and therefore was not looking for my daughter. Thank God God was looking out for her because the park was of no help to my four-year-old daughter!!!! I will never ever go back. When I tried to call Public Safety about this issue "Aubrey in public safety department" just said "Kentucky Kingdom doesn't lose children, parents lose children and our policies are fine and don't need updating!!! We don't broadcast it bc it's the parents responsibility...your complaint is not a complaint, you cannot talk to a manager, and hung up the phone in me TWICE!!! IT's not our fault she kept saying when all I wanted to do was to talk with someone about updating their lost child security measures bc SOMEONE WILL BE STOLEN THERE! Even Walmart has a code Adam meaning they search for missing children.This was a terrible experience, I have had terrible customer service with no resolution of this issue, and I have subsequently turned them into the Better Business Bureau in which the Better Business Bureau has sent my complaint on to the Kentucky attorney general because of the lack of security regarding children's safety at this park. If you have young children do not attend this park. Six Flags in St Louis and Holiday World will both help you look for your children and report that they're missing. I checked with their policies. SHAME ON YOU KENTUCKY KINGDOM AND AUBREY IN PUBLIC SECURITY OFFICE NEEDS A NEW JOB!!!