Samantha N.B.

Review of Salomon Smith Barney, Beverly ...

First time to Beverly Hills and first time to Barn...

First time to Beverly Hills and first time to Barney s. The service was extremely disappointing. I went to exchange a fragrance that was given to me as a gift.
I tried to smell many different kinds of perfume, none of which suited me. The one that I did want was the YSL Mon Paris which the lady described as a little girl smell Wow, gee thanks. Way to say, I work commission.

Upon the first attempt at exchange, I wasn t sure who was helping me. The employees were all over the place and a hot mess. Anthony started to help me, took a phone call, left, then helped another guest. Okay...? I took the receipt and began to look around. One girl helped me, then recommended another for skin care. I happily got what I wanted for my mother and the tried the exchange once again. The skin care girl and I went across the department many times trying to find the ONE person who was helping me out. Did it matter? I just wanted to exchange my gift and get out. I was frustrated. Either way, never again. Way too overwhelming.