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Kisten Saint-Laurent

3 years ago

This dealership has horrible customer service. The...

This dealership has horrible customer service. They lie to you every chance that they get. Went to purchase a 2015 Jeep Cherokee Trailhawk that was found through TrueCar, It had guaranteed discounts of $6,711, they tried to say that it was not applicable and the most they could give off was $4,000. It took telling them that we would get an attorney for them to agree to the price. They were trying to work the deal in the evening and I understand that financing takes time however when the customer calls the financing company and is told they are approved but the dealership cannot get a response from the finance company it shows that the dealer does not want to make a sale or do business.

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