Rick Culleton

Review of Now Larimar Punta cana & Secre...

This may have once been a 5 start resort but it is...

This may have once been a 5 start resort but it isn't right now. The staff was very good for the most part. The physical structure is first class. But the food, service and beverages are below average.

The first room had no hot water and no internet. We waited for 90 minutes after we called to try again. The following day we changed rooms.

The internet in the rooms is unusable. At best it was 2 mbps down and 0.25 up. Some of the public stress have much better speeds. A zoom call was not possible in the room.

The house wine could have been used as vinager for the salad dressing. It was not drinkable. We purchased bottles of decent wine from the wine steward at $55 per. There was no Crown Royal or Irish Whiskey of any brand. The beer was el Presidente. Occasionally there was Corona. There were no craft beers at all.

I think COVID gets used as an excuse too much. There are still good wines for sale, Crown is still being made and Craft Breweries are everywhere. Are room was over $600 a night. For that I expect much better. I won't be back.