First appointment they say be there 15min early so...

First appointment they say be there 15min early so I'm there early, wait an hour after time of appointment time.
Next apointment for operation, they cancel tell me when I get there.
Then they did it again.
This morning go in again for operation, now they tell me they need $1100 deposit to do it. This is the first time they said this. I no how much it might cost and Iv got the money but they never said I need to leave a $1100 deposit.

So I said no I'm not going to do that if I was told this I would of had it ready, so they say go on a payment plan I said no I don't need a plan.

Now I'm trying to ring and talk to Russell Harrison the "manager". They will not let me talk to him I only get the head nurse who is trying to egg me on saying I'm yelling when I'm talking ect. Phone staff are good at that.

So to me this is a place where you go work when your in school or just finish if your not a sort after vet. Then once you get an offer to work anywhere else your off.

Again if they had there Together then the girl at the counter might not tell me the 24th was yesterday it's not today. I'm born on 25/10 I think I no what day it is lol.............

Young dumb rude no it alls........

I give there staff

So now the crazy manager who keeps saying stop yelling at me when I'm talking, it then hangs up. Said I'm no longer welcome there????? You would think I got them to come to my house 3 times for nothing then I told em I need $1100 at the last min or I could not help them.
Thanks crazy ladie, try turning down your hearing aid you might not think people are yelling when there talking. And thanks for telling your staff to hang up on me when I asked for Russell your boss.

And yes Iv been there before they have records of my dog and that all my bills have always been paid.

Are now they took my details and said they will pass it on to Russell to call me back. So that's at 10:25am 24/10/2016.......lets see how long it takes, if he calls.........

Ring up today 12/01/17 they say my dogs can come in get anything done just as long as I don't bring them in............1 min later after talking to head vet no your dogs can't come in only if it's an emergency, so what I said to you at the start was right? No..........so my dogs can come in get anything done?....no.......??????
Then it said stop yelling at me......I'm not yelling.....well stop talking over me........or I will end the call....lol
DONT SAY I DID SOMETHING I DIDNT DO OR I MIGHT JUST DO IT.............GOOSE PIG COW THING.......