Hayley Wilson

Review of ESPA at Fairmont Baku

Stunning hotel with incredible views but the servi...

Stunning hotel with incredible views but the service is shocking. Someone with access to our room (presumably a staff member) stole my bank details and tried to carry out a series of transactions over 4 different cards I had left in the room (luckily my card companies caught it early). When it was reported to the hotel they completely ignored my email. If you stay here ensure ALL your valuables are kept in the safe in the room.