Amanda Trapp

Review of Greenville Utilities

GUC is the absolute worst service i've EVER used. ...

GUC is the absolute worst service i've EVER used. My roommate went out of the country and my utilities were cut off (even though she paid the bill before leaving and didn't know until she returned) immediately after she paid the bill (which they're in her name). then when i called to get my utilities cut back on, i told them the name on the account and the address (of which I LIVE AT TOO), and tried to pay the bill with my own card so I could have utilities for the next week until my roommate got back into town and they wouldn't let me because 'I didn't have the account number' and I had no way of getting up with my roommate because she was in the middle of the ocean. The three representatives I spoke to along with the supervisor I spoke to were extremely rude to me and would not help me whatsoever, and told me "Well then I guess you won't have utilities until she returns". The bill was already paid for and they couldn't even tell me that, so my utilities never should have been cut off in the first place. The worst part of living in Greenville is being contracted into the most awful company there is with the worst employees to match it. If you can do business with anyone BUT GUC, you need to.