Taybree Wilson

Review of Mountain West Medical Center

For years I had heard conflicting reviews of this ...

For years I had heard conflicting reviews of this hospital and it made me consider looking elsewhere when it came to delivering babies. However When I was in need of an OB, Dr. Karjola came highly recommended and after meeting her I committed to staying in the area for my maternity care! She was definitely amazing, and took great care of me (and baby) during my pregnancy and delivery. She truly cares about the health and well being of her patients and she goes above and beyond.

The labor and delivery team is so great! They were always so great to answer any pregnancy questions and concerns I had when it was after hours for my OB office. They never made me feel dumb, and they were always willing to help! I also took the prenatal classes offered at the hospital and that further showed the knowledge their staff has which continued to put my mind at ease!

Our RN Lacey was absolutely phenomenal during the labor and delivery process and I can t say just how much she helped make delivery easier! All the RNs post delivery were also so great, so sweet patient, and knowledgeable.

Their lactation consultant is seriously amazing! She s definitely the reason breastfeeding has been successful for me! I am so grateful!

Because of covid and the regulations at the time when I delivered my husband couldn t leave once we were admitted. He was fully taken care of and all meals were provided for both he and I complimentary. Which is so nice when in reality they could have charged extra but instead they went the extra mile and made sure we were comfortable and taken care of.

Their billing department was easy for me to work with, and they went the extra mile to do my pre hospital check-in a week in advance so that I wouldn t have to worry about that when going in to deliver. After delivery they continued to be so great, answering any and all questions promptly Susan in particular was fantastic! I do love the prompt payment option, it does probably indicate that their prices are probably higher than necessary. However for me between insurance coverage and prompt payment I never personally had issues.

The only thing I would say that I did not love was the on call pediatrician (Dr. Rich), I didn t find him to be very personable or anything extraordinary. We had some questions but we felt the answers he gave were nothing different than those of our nurses. So his visit felt pretty unnecessary.
It goes without saying we didn t choose to go with him as our pediatrician.
We chose Dr. Veronica at the U of U in Stansbury instead who I cannot praise nearly enough!

All in all it was a very positive experience for me! I would definitely be happy to deliver here again if I still lived in the area!