Terrible service and overall ripoffs. My sister an...

Terrible service and overall ripoffs. My sister and I had purchased two systems from them and had them installed in our brand new build homes. It was about 6 years before it exploded... at 12 am! It nearly flooded my house (police officer driving by woke me at 3 am telling me my garage was flooding). Anyway, as if dealing with this unusual situation wasn t frustrating enough, I was sent the worst technician who was rude and didn t know enough about the systems to help. He kept calling the home office to get information.

Anyway, of course the repair was out of warranty time. I chose to hold off and didn t use the system. I waited a while and decided to get them out again And I got a different estimate with a completely different problem/diagnosis. My sister s unit also broke. We barely use them as we re the only residents in our homes.

Of course with the amount they want to repair it I can just buy a whole new unit... with a new warranty. And best of all with a different company!

Avoid them!