I contacted the school via phone, simply inquiring...

I contacted the school via phone, simply inquiring of the status of my application since I hadn t heard anything back from them since I applied nearly a month ago. After 20 minutes of waiting, I was finally on the line with a representative. In a few short, simple words I informed the representative of my request and before I could finish, she butted in and placed me on a hold which lasted an additional 20 minutes. Then, to make matters worse, the call dropped. When I tried calling back, it said the phone had been disconnected. I have made several attempts in contacting the school and each time I am let down. I am appalled. What an awful institution! If you can, take your time and money elsewhere. They are most certainly not worth it!