Erica B

Review of United Apartment Group

Noone tried to contact me I'm not hard to find I s...

Noone tried to contact me I'm not hard to find I sent emails to your company I've called and left messages I'll see you all in court it's not the new companies fault your company is responsible for the sickness of my children and the damages your company caused my family to suffer and we are still suffering

To whom it may concern I've already contacted your office several times voicemails no call back we can't even move due to this mess we have endured with your company and its staff is it really going to take for someone to die on your property for you to see the mistakes and errors lack of accountability your company and staff have you take our hard earned money and we dont see where it goes we have never been problem type tenants nor will we ever be we have honestly been through so much and have been mistreated one too many times we want something to be rectified without having to go through the court process but more than willing if that's what it will take I just hope it doesn't we aren't asking for much but it's so worth escalating just based off the roaches rats mold and other issues

Still waiting for a response to our roach infested fire ant scorpion rats stray cats scratching up your car repairs are never done right we speak from experience of three properties being ran the same way office staff are rude dont care brush you off and say they ordered something when they dont weeks go by and you have to keep asking top it all off with a lot of mold which caused my whole family alot of suffering and sickness had to get everyone mold tested and the apartment tested as well out of pocket in the process now for suing the company do to so many hardships and breach in the lease contract on their behalf people act as if you just want to constantly have to request repairs which common sense will tell you if you do it right the first time instead of half way repairing things it wouldn't need any repairs two mins later dishwasher has mold sink is lifting off the counter sink also has mold we are sick coughing runny stuffy noses itchy eyes sore throat and alot more they charge people all this money for a apartment complex that needs to be condemned we have lived here where the parking lot is horrible and pot holes everywhere last week right by my car which my kids had to see there was a dead kitten that my kids still talk about we had a owl birds nest the office recommended us to purchase a owl to keep them away from us a stray dog some neighbors kept feeding by our door so it kept coming back pooping and throwing up in front of our door half naked men smoking in front of your door when you're trying to get home neighbors smoking weed to the so called new office assistant who's been here for months before she got the job in the office just partying away every now and then but kept a low profile until she got the job now she thinks she can party all night as if that's not a lease violation. They all have the worst office staff as if they pick these employees up from a second chance half way house or something one property had the manager sleeping with the owner and stealing rent money to another staff being sneaking and stealing people's personal info to staff who clearly hate their job but want to keep the free apartment so they treat the tenants like garbage the water is always shut off now there's no notice which is also a lease violation water shut offs are supposed to be given a notice unless the case of emergency which is not always the case but that's what they say anyway it's the owners and the property management who really need to get sued and shut down and eventually that's exactly what's going to happen there is so much more I can say that we have endured and so much we can actually take them all to court for but I honestly would be okay with them taking the wrongly eviction off my husband's record for his last months rent which he tried to pay but the catty hates her life office staff sylvia sent it to court anyway even after he left to the sister property