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Laurie Robertson

3 years ago

Please be aware that if they can not get in touch ...

Please be aware that if they can not get in touch with your bridesamaid to ship the bridesmaid dress they will not contact the bride. They will hold the dress and not ship it (have had it for 2 weeks after we requested it be shipped with the confirmed address). Nor will they make any effort to get in touch with the bride. They will also not rectify their mistake by paying for expedited shipping to get the dress to your bridesmaid. I spoke with the owner who would not reconsider paying expedited shipping to give the bridesmaid time to get the dress and get it altered in time. I shipped my daughter's bridemaid's dress to New Mexico for $35 via UPS and they claim that it would cost them $200 to overnight it via fedex. VERY POOR costumer service!

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