Brother is in ICU, people in ICU are doing their b...

Brother is in ICU, people in ICU are doing their best. Peggy working in the ICU front desk has been one of the rudest and heartless people I've met at this hospital. I was told by people working in the ICU you have to be 16 to wait in the waiting room but peggy told me it was 18 and made me leave. she also told someone that my brother wasn't there right after she let about 10 trips of people back and fourth from his room.Not the kind of person you want working with the families of people who are critically injured, maybe a person who doesn't have a cold heart would be wonderful for the position.