Katharina H

Review of Tchibo GmbH

First to the assortment. The goods were so far per...

First to the assortment. The goods were so far perfect. I would be worth 4 stars. But unfortunately the service did not make it ...

I have ordered a Pinolino nursery online. As delivery conditions are on the website with "delivery free space of use". Say it is delivered to the room where it is needed.
In my case it was unfortunately not done. The whole range has been put down. I (pregnant and alone) should now drag the parts, which are made of solid wood, alone in the 2nd OG. On telephone request what that is, I have 20 EUR offered. Whatever I should do with it at the moment ?! For inquiries by e-mail with the request for clarification, since the terms of the contract were not respected, came no feedback. By the way, the 20 EUR has never existed .. haha. Oh yes, the shipping company has called and wants to have the pallet back or I should pay this. So service -10 star people.