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Very disappointed. I've never seen a Hilton, nor e...

Very disappointed. I've never seen a Hilton, nor expected one in such an esteemed area, to be so subpar. I am a faithful Hilton Member. I reserved and paid for an upgraded corner deluxe room on the 9th high floor. My 3 sisters traveled from NC for a sisters weekend so I wanted to show them something nice. I've never been more embarrassed when we walked into the first room. The broken stained furniture and dirty bathroom floor. I asked to be moved. The 2nd room although cleaner still had rundown alley furniture uncomfortable dented in beds. There was no microwave, small fridge food takeout wouldn't fit, and no ice available not even from room service.. See pics .

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