Really disappointed. The Madison Meadows location ...

Really disappointed. The Madison Meadows location was chosen by us because we were promised there would be electricity provided. I ordered a moon bounce (provided supported documentation to the park district) and due to the electricity not working, i had to order extra generators and find ways to keep the power running for music and other entertainment we had for the guests.

We called the Lombard park district to let them know the power wasn't working and were told maintenance will come take a look at it - they never showed up. After the party, when we called the PD, they told us there was some 'switch' that had to be pressed to reset the outlet. Why weren't we told this when we called to complain initially? Also, why didn't the maintenance guy show up to take care of it?

Instead of taking responsibility, the manager tried pinning it on the host of the party and saying its our fault for not pressing a switch we never knew existed. Bad experience.