M
Mark Lais Review of The North Face - St Paul
Bad experience. Manager wouldn't swap out a jacket...
Bad experience. Manager wouldn't swap out a jacket with broken zipper. Tried to get me to pay more for the swap with similar coat year newer or wait 12-16 weeks for the zipper to be repaired as part of the lifetime warranty.
Pathetic warranty takes a winter to fix.
Went to a different North Face store where they swapped jackets no hassle.
Comments: