Poorly trained staff. Must common answer to any qu...

Poorly trained staff. Must common answer to any question is I don t know I went to the activity desk to ask if they are having a camp fire the night we arrived. The person told me probably but like they don t always do it so I don t know for sure there are ads everywhere for ATV rentals but none of the staff can help with it and when you call the number nobody answers or returns messsges. We sat outside at the compass restaurant and asked for espresso, they told us the machine was broken. When our server left, another server brought a tray of capucchino s and espressos to the people next to us, he said sorry for the delay on the espresso. Nothing really interesting to do at this resort, everything is either not working, not happening today, or other silly stories. More interesting activities like the ATV tours seem impossible to organize. We won t return, it was a waste of a weekend.