Parcel is delivered to the neighbor without a slip...

Parcel is delivered to the neighbor without a slip, and when tracking the shipment, only your own name is under the recipient. Have fun ringing through to find the package. Hotline costs at least 20 cents per call. The package number must be given on the hotline. This entry does not go with the number keys, but has to be pronounced, which also does not work. I will actively avoid DPD in the future and will not order anything from a mail order company if the goods are sent via DPD.