Tracy Murphy Review of Posh Puppy Boutique
I was so excited to find this place! I placed an ...
I was so excited to find this place! I placed an order for a rhinestone collar. When it finally arrived, it was poorly made and came with the wrong charm. They offered to replace the collar. After weeks of nothing, I contacted them and was told that their "designer" had been ill and they would replace the collar at no charge to me and would refund my cost. Great. Only problem is, they only issue store credits. So, I ordered some clothing items with my credit. Their sizing charts are very arbitrary. Despite my best efforts at ordering based on their options, most of the clothing did not fit. They are good about returns, but then you have to wait 2-3 weeks for the replacements to arrive. I have returned more items than I would consider normal. Their customer service is ok. The sizing and the cost and the time it takes to receive and then return an item is ridiculous. I won't be ordering again.
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