Update [10.5.18]: I hope you will use my experienc...

Update [10.5.18]: I hope you will use my experience for training purposes: Today I checked few things on my first oil change and discovered that my cabin air filter and cover was missing, wasn't a big deal, somebody might have forgotten to do his/her job. But then it occurred to me some filters are more important than others, so i decided to check the Engine Air filter! and to my surprise, it was missing too! and I have been driving this car for months now! who knows how much damage has been caused to my engine with all those dirt/debris floating around in the road. I understand, I am responsible for maintaining my own vehicle but isn't it your responsibility too to double check some basic but crucial components of the car before delivering it to your customers??

Such a joy buying a car at this place!! The moment we walked in, the first thing our sales person Kathy said " we take good care of our customers" and that impressed us a lot..i mean nobody says that with confidence, may it be a small local showroom or a giant dealership. They treated us as intelligent, answered every questions patiently, even baby sat our very active kid! Every staff we saw there had a smile on there face, a very welcoming environment indeed. We did find a great deal and the trade in value we got for our old car was also very good. They owed a service on our car and they followed up in a timely manner, got it fixed quickly. What else could you ask for right? Yes, they are different and in a very good way. Customer service it is! Kathy, if you are reading this, we wanna say you are wonderful! Great Job!