Brett G

Review of Imperial Ford

I purchased a 2019 Explorer from Imperial Ford thi...

I purchased a 2019 Explorer from Imperial Ford this past Wednesday. Drove to Mendon from the Cape and was greeted by Dave Bertulli, one of their sales consultants. Great guy and made the experience much more enjoyable having just gotten off my overnight shift at 7 AM that morning. Aside from his exceptional professionalism regarding the vehicle purchase, he was fun to talk to about a variety of things! Usually my test drives are awkward but during this one, I had questions for Dave and Dave had questions for me. Joe, who I did all the paperwork with at the end, was also an awesome dude. Had great conversations with him as well plus many, many laughs! As for the interior/exterior detail of my new vehicle, I noticed stains on the 3rd row seating upholstery that Dave was informed of following the test drive. He made it clear to the detailing team to have the stains cleaned out, and they did an excellent job! Cool atmosphere inside at Imperial Ford with the music/retro theme which also made my 5 hour experience there more enjoyable. 10/10 would recommend this dealership if you re in the market for a new vehicle.