I had been wanting a chair there to add to my livi...

I had been wanting a chair there to add to my living room set, and they advertised a sale. So I went. The sale lady and I agreed on the price of $349 and it took a while for me to be able to pay because there several customers there for the sale. I didn't mind the wait. I paid and left. after I made it home I received a call from the salesperson indicating that I would need to pay another $120 for delivery. I told her it was just one chair so I could pick it up from the store. She said either way I would have to pay the $120. I told her that was not acceptable. She said I had to pay, i said that I would not. The order was canceled. This is some of the most horrible customer service I have encounter. They do not stand behind their word. I miss the day when a hand shake meant something.