Can't express how much you should AVOID this compa...

Can't express how much you should AVOID this company.

Ordered 2 work chairs for next day delivery. Wasn't expecting it to be super fast due to lock-down and COVID so happy to give leeway.

The order was in May, it is now AUGUST!



Update; 2 weeks later after being told that my order was delivered and they would look into it with the delivery company I have had.......no response or contact. I ended up going around most of my neighbours and did find a parcel that was delivered to a block of apartments way down the road.

So great, I got my 2 chairs....not quite.

I only found 1 chair had been delivered, this was confirmed by customer services. So no notification, no dispatch email, no delivery email and no effort to actually deliver the full order that they have the money for.

It gets even better. I thought, at least I can have one chair to sit on at work. I went about unpacking and assembling my one chair to find there where no wheels in the box.

To recap; I paid for 2 chairs for next day delivery. I received 1 chair, late, to the wrong address and without any wheels.

Update: upon contacting their customer services (30 minute hold to speak to someone every time) I was told my second chair would be dispatched along with an extra set of wheels for the original chair. Problem sorted.

Update of my update: my second chair has arrived! Hallelujah, finally, the smile on my face as I took delivery of my full order. I was beaming, ear to ear smiles, until I opened the box that is. Upon opening the box it was very clear the wrong chair had been sent (a basic, budget office chair - not what I ordered or paid for), it gets better though. Also no extra wheels. Summary: I now have 2 chairs - yippee, neither are correct. I have the right chair with no wheels and the wrong chair with wheels. I am now at the point where I don t know whether to laugh or cry. I m craughing! I know what the future holds, another 30 minutes of hold music and another discussion with customer services, a wait and then another wrong delivery.

Why me?! Why must the chair gods mock me so? I just want a comfortable wheelie chair (with wheels) to sit and occasionally glide across my work floor on.