Do yourselves a favor and DO NOT stay in this MOTE...

Do yourselves a favor and DO NOT stay in this MOTEL! This is a $35/$40 dls a night MOTEL in Chicago, I know! This is not a Hotel and is very far from being a Resort which is what we were told when we bought our Disney package, not sure what these people mean by calling this MOTEL a resort. I went to Orlando for 6 nights to live the Disney experience for the first time so I booked a $3,500.00 6 nights 7 days package to stay at the key west resort (biggest mistake of my life) but they didn't. Instead they put me in this MOTEL called "Coco key west resort". Rooms are dirty, two roaches found in the bathroom, spiders on the wall, smelly room, broken furniture, a/c was smelly every time we turned it on, fridge had mold in it and food crumbs, the key card did not work a single day, I had to either knock if my kids were in the room or go to the main lobby and "get my card fixed" which would only work for that one time or maybe two. We no option but to stay here as "Key West Resort" had no rooms available for us, we looked for other options but we couldn't find a resort or hotel that had 6 straight nights available for us and we didn't want to move from hotel to hotel every 2 nights as that's all the resorts had available, two nights at a time. There were two other families in here that went thru the same nightmare, the thing is you can't do much when you're with your kids and just drove 1,000 to 1,400 miles to get here, everyone is exhausted and just want to go to sleep on a clean, comfortable bed which was not the case, instead when we got to this MOTEL we were charge for the parking lot, for the shuttle (which can only take 7 people at a time and of course they only have one van that leaves every hour, there was a total of 3 families 13 people in our group, they need more than 1 van and leave to the parks every 15 min not every hr) service to the parks, for the pool service, the gym and everything they could possibly charge us for and of course we told them we didn't need the gym or the shuttle as we had our own cars but we still had pay extra for all these services even if we didn't used them... There goes another $149.95 extra for these "amenities" do yourself a favor and book your family at a Resort a real resort and then research a good theme park package, plan your trip so you and your family don't and up staying in a dumpster like we did, this was hands down our worst experience ever.