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Not being able to make an online reservation, whic...

Not being able to make an online reservation, which would have been more convenient, due to the need for hospitalization in a nursing home near the hotel, we went directly to the reception where Ms Ilaria welcomes us with whom we agreed the price of the room for two nights for about 140 euros per night. Once I got into the room, my wife continued to prepare for surgery that she would perform the next day. Towards late evening the reception lady calls us to inform us that the next day we would have paid 100 euros more, 248 euros !!! An unheard of impropriety since we could not now change location !! The following day, for health reasons, we decide to leave earlier than 8 p.m. instead of the following morning. Without remonstrance for having communicated the price increase of over 100 euros when it was too late, we ask to pay at least the price of the previous evening as we would not even have spent the night in the hotel. At the reception instead of Mrs. Ilaria there is a guy, a subject if you can define it, with an arrogant and cloying attitude that offers us the 5 euro discount on the tourist tax! At that point I decide to pay the full amount just to leave quickly ... Stay away from these incapable people who want to deceive you and who make verbal proposals that then they do not respect! Shame

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