Chantelle Forest

Review of A Cappella Catering

I had my wedding recently catered by Acapella , wh...

I had my wedding recently catered by Acapella , when we did our initial taste tests the food was amazing I was especially in love with the whipped potatoes and raved to friends and family for months about them. Unfortunately, what was delivered to my wedding was not the same quality as previously tasted they were cold hard and lumpy potatoes. I did let Acapella know and they did issue a refund which I can appreciate. The reason for the 3 star actually has to do with the staff responsible for picking up at the end of the night, as anyone who has had a wedding will know it is a very busy time and we were given a pickup window of 8-10PM but they arrived right at 8PM and were very rude to the family and friends I had helping get the food out of the chafing dishes because they had to wait. They also wanted us to wash the chafing dishes for them which turns out was not a requirement of us at all. It definitely put a damper on my feelings for this business and based strictly on the treatment we received at the end of the night I will not be using them in the future. Overall the food was great but the customer service was questionable to say the least.