Lousy and unprofessional, even by community colleg...

Lousy and unprofessional, even by community college standards. The few professors worth anything aren't worth dealing with the rest of them. The people giving this institution high ratings are likely very, very inexperienced with post-secondary education and think this is the standard.
It's not. You, dear reader, deserve better than WCCCD will give you.

I received my first failing grade *ever* because one of their professors is incompetent about running online courses, and then was churlishly rude in his response when I suggested a way to make everyone happy. Will the college do anything to help? Of course not. They've already gotten my money, and apparently don't realize that greed will cost them in the long run.
Don't waste your time or your money here, because they very much do not care about providing a quality service. Take your tuition dollars elsewhere, and I'll take bitter pleasure in the knowledge that I helped some poor student avoid making the same mistake I did.