Jenaliz Mcavey

Review of Avanti Hotel

Ceiling vent hanging down, unable to close bathroo...

Ceiling vent hanging down, unable to close bathroom door, no matter what angle what place you put shower head the water leaks out all over the floor. Was given only 2 towels and 1 face cloth. Floors were absolutely disgusting used a face cloth with soap to mop myself as I was informed housekeeping would not clean floors only 1 once every 5 days, the towel came out BLACK. I wish I had taken a photo. I am very ashamed in the customer service and cleanliness of this resort . In addition all signage states 11pm close time of pool but security shut down at 10 pm. Also, to top it off paid for continental breakfast and was not given a voucher.