Thumpr24

Review of AutoNation Ford Jacksonville

Small Inventory, WORST TRADE-IN OFFERS!!!

Small Inventory, WORST TRADE-IN OFFERS!!!

Let me start first by saying that my Salesman Jacob Rothman was Outstanding. Was happy to help me with everything and anything I asked for. Even on his day off he took my calls and answered any question I had. The dealership itself is a different story, The selection felt like less than half the size of the dealership I actually purchased my Truck from, Duval Ford. Before finding the perfect truck, I made the Mistake of letting the Used Car Sales Manager quote me on my Trade-in a FORD Fusion, HUGE MISTAKE. The offer I was given was abhorrent, I actually went across the street to the Nissan dealership before going to Autonation and was offered $1400 more and that was before any haggling or negotiating. Not only was the offer Terrible, but the Manager Jay Popp felt he needed to Lecture me for what felt like an hour on how "the game" works with used cars and how I would not get a better deal. I can honestly say, after having to sit there and listen to Jay ramble on, for what felt like forever, I was completely turned off by this dealership. Jacob still worked tirelessly to help me and I truly wish I would have been able to make a deal with him. My advice for anyone looking for a good value for their trade-in to look elsewhere. The management at this dealership is the Main reason for a low rating. Duval Ford was Excellent in every aspect of the Truck buying experience.