Went in for parts. Parts department was very busy ...

Went in for parts. Parts department was very busy so i browsed the floor for a few minutes to let the line die down. When I returned to the parts counter there was one person at the counter working helping 1 customer. I waited a few minutes. I was helped by a man named Dave whose customer service was fantastic. He was quick to help me and apologize for my wait. He found exactly what I needed and made the process very easy. I recommend anyone going to independence Harley Davidson (formerly "Harley Davidson of Charlotte") for parts to ask for Dave.