John Skelton

Review of Vandergriff Hyundai

Called over the weekend and express that I wanted ...

Called over the weekend and express that I wanted to buy a new 2021 palisade. They said they had the vehicle in stock and could sell it to me for an agreed price I said that I lived over an hour away and could drive up on Monday. Carlos went ahead and took my information so they would have it when I got there but informed me they would not run anything on my credit, as soon as we got off the phone I got an alert that my credit had dropped because vandergrift had done a hard inquiry. Because of this I drove to Rockwall and bought a new vehicle from them at Clay Cooley. Vandergriff reached out to me Tuesday and ask me if I was still interested in coming in after I told them I was not, and I expressed again why and they apologized for the inconvenience and said that they would follow up with the sales rep. I got a call again today from Carlos asking me if I still wanted to come look at the vehicle so obviously nothing has been done or said about this. Be careful if you're interested in a vehicle and learn from my experience do not give any information to them until you get there and make a final decision because they are not honest and will run your credit before you get there when they stated they wouldn't!