Very disappointed, room was dirty upon arrival, sh...

Very disappointed, room was dirty upon arrival, shower drain stopped up, leak in bathroom ceiling, beds weren't dressed properly, my friend bed was made with the sheet on top of the comforter nor was there one underneath the comforter, my bed had only 2 sheets on it thats it ! NO HEAT AT ALL in the room. We complained and the man fixed the tub but told us he was getting a new unit for our room and never came back. The phone in the room doesn t work at all ! So we used our phones to call in a complaint ended up calling 4 times we were told every time that someone is on the way and no one ever came back. Terrible service. I do not recommend!!