Taylor Woodward

Review of Riverbend/Sandler Pools

It's a gamble. We heard mixed things about them bu...

It's a gamble. We heard mixed things about them but when we originally met with them, it seemed like a good fit. Things quickly took a turn for the worse. We spent hundreds of dollars getting pumps replaced and sealed. Over the course of the summer, our pool has gone from pristine to green. Every month we have a different tech out who changes the valves and messes with the pools suction to the point that one of the supervisors took off the handle only for a tech to put it back on and now they can't get the pump to prime. Guess who gets to picked up the check for their mistakes...the customer! What a nightmare. Don't make the same mistake we did. Choose a professional company.

Update: The upper management got in touch with us and handled the situation appropriately.