I had a tenant who didn't set up power to the apar...

I had a tenant who didn't set up power to the apartment. Enmax pulled the title to find my name and send me a bill. Then they charged by $25 for doing that.

Then they charged me $15 for sending me the billing notice telling me that they pulled my title and created an account with an outstanding balance. I paid the charges to preserve my credit.

Then they said I paid 1 day too late, so they charged me $50 for pulling cutting power. Then they charged another $50 to reconnect the power. I called saying they never disconnected it because I paid and they agreed but didn't waive the hundreds of dollars of fees.

Bottom line: power usage over this period was $40, but I paid $200+ in fees (they also charged delivery fees for the power and account fees).

This company is disgusting and takes advantage of Calgarians.

Something needs to be done to hold them accountable for their abuse of their market power.