J

Jennifer Munoz

3 years ago

I am a rewards member and have stayed in many diff...

I am a rewards member and have stayed in many different Marriott products. This hotel is ideally located and the staff is accommodating and welcoming. I especially enjoy Jackie (bartender) in the restaurant. I have two criticisms. The first is I purchased the previous Saturday even though we weren't checking in until Sunday morning so there would be no issues with us checking in early Sunday. When we arrived, we were told the room was not ready due to construction on the street. They were trying to get us a room in another part of the hotel so there would be no undue noise. They put us in a temporary room until the other room could be ready. This was exactly the situation I wanted to avoid as we were exhausted from our journey and I paid for Saturday. We had to change rooms later in the day which meant we could not unpack and freshen up. The second is the wi-fi does not appear to work in our room. We are on the third floor (our view is La Rambla) and the connection keeps cutting off, which has been frustrating when I am on my laptop attempting to reply to emails. My boyfriend was also frustrated as his phone kept losing connection. Other than that, our stay has been great so far.

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