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Liliya Savitska
Review of Cohen Vein Care

4 years ago

Had a referral from my PMD and scheduled an appoin...

Had a referral from my PMD and scheduled an appointment with the Dr.Cohen 2 month ago , waited to see the doctor tomorrow. 48 hrs. before my first visit to the doctor was notified that the referral from my primary physician needed to be submitted via website through my insurance , unfortunately I was not told during my initial call to the office. Contacted yesterday my MD , they did everything. Made several calls to the Dr.Cohen's office stating that my doctor sent all the information that they required. Dr.Cohen's office representative stated that they did not receive anything. Despite my request to call my MD, who wrote me an referral for the "Vascular Evaluation for Varicose Vein "they did not want to call my Primary Doctor's office. I cancelled the appointment because was very disappointed how I was treated by office worker and they were not able to solve the problem. This is how they would like to have more patients ,I guess. I would never recommend anyone !!!!

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