Supposed to be done in an hour but was there for 4...

Supposed to be done in an hour but was there for 4 hours however the staff was very friendly and it was a pleasant experience. I purchased a used BMW and the car is very nice. Within 2 weeks I had a 'service engine soon light come on. They handled the repair quickly and professionally. I only received 1 key which was a drag especially when there were 3 key rings identifying my car in the owner's manual. The key I received quit working remotely in the first 2 weeks so I have to manually lock and unlock my doors, just like back in the day.
I would rather they charged me another $200 for the car and give me 2 keys as that's what a new key costs. These keys don't have batteries either so I have to buy a new one for $200. That's how it goes I guess. Overall a good experience.