THE worst customer service I have ever encountered...

THE worst customer service I have ever encountered. I have left 3 voicemails and emailed 4 times without a response. There is not a direct number to call that doesn t send you to voicemail. I never received an email confirming order now need to return item but i do not have a packing slip nor an order number. No response yet. It has been over 2 weeks of daily attempts on my part to reach ANYONE!!