Have just wasted over an hour on the phone trying ...

Have just wasted over an hour on the phone trying to place an add, took 2 people the hole time trying to work it out. As time went on the price got higher, had what I asked for explained to me at least 10 times, after I had told them what I wanted. SO UNPROFESSIONAL. I thought the overseas call centre was bad , seriously these people are SO INCOMPETENT it is beyond belief and they wonder why their advertising sales are falling- easy answer- dumb staff- badly trained. DID NOT PLACE THE ADD- am looking elsewhere to advertise.