The customer service & interaction is exceptional ...

The customer service & interaction is exceptional at the Omni Chicago! It is well located to the Mall & great restaurants! The corner rooms has great views but the TV is only viewable (somewhat) by one person, it has more room than the standard room also. Request a fridge & microwave when you book as it is not included with the room, which is weird since it is an all suite hotel(????). The rooms are very nice & the beds are uber comfortable. If you are a light sleeper ask about rooms on high floors to avoid to noise from nearby ambulance & fire station. Great hotel experience for pleasure or business!