Horrible...on July 13 at about 8:00 to 8:30pm a ri...

Horrible...on July 13 at about 8:00 to 8:30pm a riot started in front of my room #4104. About 20 people trying to kill each other. 6 cop cars and ambulance came. Things were thrown at each other and mace was used amount these adults. Ladies and Children were screaming. Because my son witness the incident and was the one that told front desk about it, I feared for our safety. At 9:45pm front desk suggested that we move rooms. Which means we would be sitting ducks while carrying our suitcases. Brianna told my son that if we moved out that night one night would be refunded. By 10:00pm I and my son where at the front desk along with 6 unruly families. Brianna immediately started that she needs to have her supervisor review it.

In July 20th a letter to Jessica and Brianna was faxed. I was told by front desk that my letter was placed on Jessica (supervisor) desk and she will call me ASAP. I called twice. Today is the 22th. Still no called. I believe that this resort employee s is full of BS.

The water park too was very crowded and dirty. Spend your money where it's safe, clean and that have employees that have integrity.