bm mendere

Review of Generator Hostels Hamburg GmbH

At check-out our class noticed that many of our be...

At check-out our class noticed that many of our belongings were missing or were taken out of the room without our permission.

Pair of sneakers, bags and underwear returned to the lost property office. My jacket was simply taken out of the room without my permission (single room no access for 3rd persons) at the front desk had no understanding and only called the house service. When I then filed a complaint I was told at the front desk the jacket was found. Later I had to go into the cellar and my jacket at the dirty laundry and there it was again (Apparently she was put away).
Total chaos and very exhausting! After that I had to fly and had no nerves as a pregnant woman. Let's see if this jacket also comes as promised by post.